3. On the other hand, the learned counsel for the respondent submits that though the Zonal Manger is the competent authority, the petitioner made an application to the Senior Regional Manager; therefore appropriate orders could not be passed. He also represented that the petitioner submitted some documents as requested by the respondent on 14-02-2003. The respondent gained an impression that she made the application on that date and he further submitted that if the application made by the petitioner is not available with the respondent, the petitioner may be directed to give a copy of the application dated 01-06-2000 along with the necessary documents to enable the respondent to process the matter and pass appropriate orders. In the light of the circumstances explained by the learned counsel for the petitioner and the counsel for the respondent; the Senior Regional Manager, who is the respondent herein is directed to process the file within a period of one month from the date of receipt of a copy of this order, on submission of the necessary documents by the petitioner