3. Heard learned counsel for the parties. 4. The petitioner has raised a dispute against the direction of the officers of the respondent- “distribution licensee” to shift the distribution transformer from the premises of his unit and to install the same at 100 meters away from the said premises. Hence, the said grievance of the petitioner comes within the definition of “complaint” as per Clause-2(e) of the Jharkhand State Electricity Regulatory Commission (Guidelines for Establishment of Forum for Redressal of Grievances of the Consumers and Electricity Ombudsman) Regulations, 2011. That apart, the petitioner has raised an issue regarding violation of Clause 6.12 of the Regulations, 2015 and in this regard, first proviso to Clause 6.17 provides that if the applicant feels aggrieved by the distribution licenesee’s action or omission, representation may be filed to the concerned Consumer Grievance Redressal Forum (CGRF) for redressing the grievance. Accordingly, the petitioner has efficacious remedy of preferring a “complaint” before the CGRF, Ranchi constituted by the Jharkhand Bijli Vitran Nigam Limited (JBVNL) under Section 42(5) of the Electricity Act, 2003.
