appointed by respondent no.1, to adjudicate the appellant's case, the authorized representative was permitted to attend the hearing. However, during the course of the hearing, the learned Commissioner presiding over the case on behalf of respondent no.1 refused to entertain the submissions of the authorized representative of the appellant, contending that she was not obligated to hear the authorized representative. Consequently, the learned Commissioner concluded the hearing without affording the authorized representative a meaningful opportunity to contest the appellant's case. The appellant had also filed online written submission along with an application for condonation of delay in filing the written submission on 16th January, 2024, before the scheduled hearing. Subsequently, the learned Commissioner issued an order dated 17th January, 2024, citing the appellant's absence. Even the written submissions filed on behalf of the appellant were not taken into consideration by the learned Commissioner in her order though the order was passed on the next day of the scheduled hearing.