From the instructions brought on record, it is apparent that petitioners' details i.e. PAN number and Bank Account number were not updated by the respondents on the online data. Admittedly it was for the respondents to have uploaded all such details on the website. It appears that there has been some communication between the office of District Basic Education Officer and the District Information & Science Officer, N.I.C., Kushinagar for updating the details of the petitioners. It is, however, not disputed that the details of the petitioners have not been uploaded and in its absence, the petitioners could not apply online for processing of their transfer application.