respondent, 7- Written arguments by Complainant, g. Written arguments by respondent and 9. orat subniission hearing) as arbitrary, i[egar and contrary to the objects of the consumer protection Act 201g and decrare that the respondent no 1 (DCDRC, Ranga Reddy District) is duty bound to forow the procedure envisaged under section 3g of the consumer protection Act 2019 being the special law and d rect to conduct proceedings i.e. (i. Receive Complaint, 2, written statement o, Respondent with affidavit, and 3. hearing) read with Rule 26 (Avoid using CPC) of the Consumer protection (Consumer Commission Procedure) Regurations, 2o2o as has been arso upherd in Apex court in crVIL AppEAL NO.10941-'10942 0F 2013, dated.4th March 2020 New rndia Assurance co. Ltd vs Hiili Murtipurpose cord storage pvt. Ltd on 4 March,2o2o