Disposed

Radha Exports (India)Pvt Ltd., v. Reserve Bank of India

Madras HC26 Mar 2024WP/14338/2023

Case brief

AI extract

What is this about?

A senior citizen's complaint against a bank pending before the Banking Ombudsman since 24.04.2023 had not been disposed of despite acknowledgment and service. The court issued a writ of mandamus directing the Ombudsman to issue notice, hear the parties, and dispose of the complaint per applicable regulations within four weeks.

What did the court decide?

Mandamus issued directing R1 Banking Ombudsman to dispose of the complaint dated 24.04.2023 within four weeks after hearing petitioner and R2.

Radha Exports (India)Pvt Ltd., Vs Reserve Bank of India — Banking and Recovery | Madras HC (2024)

¶1

2024:MHC:1527

¶2

W.P.No.14338 of 2023

¶3

IN THE HIGH COURT OF JUDICATURE AT MADRAS

¶4

DATED: 26.03.2024

¶5

CORAM :

¶6

THE HONOURABLE DR.JUSTICE ANITA SUMANTH

¶7

W.P.No.14338 of 2023

¶8

and W.M.P.No.13844 of 2023 & 3908 of 2024

¶9

Radha Exports (India) Pvt Ltd., Rep. By its Managing Director, M.Krishnan, son of Murugaiyan, Unit No.201, Sigma Wing, 2^nd Floor, Raheja Towers, 177, Anna Salai, Chennai – 600 002.

¶10

.. Petitioner

¶11

¶12

1.Banking Ombudsman, C/o. Reserve Bank of India Fort Glacis, No.16, Rajaji Salai, Fort St.George, Chennai – 600 001.

¶13

2.Standard Chartered Bank,

¶14

SME Department, No.59, 1^st Floor, Sagas Amar Court, G.N.Chetty Road, T.Nagar, Chennai – 600 017.

¶15

3.M/s. YES Bank

¶16

17/1, LB Road, Arihant Towers, E Park, 6^th Floor, Adyar, Chennai – 600 020.

¶17

.. Respondents

¶18

Petition filed under Article 226 of the Constitution of India praying to issue a writ of mandamus directing the first respondent to consider the petitioner's complaint dated 24.04.2023 on record and direct them to dispose of the same within a time span, as directed by this Hon'ble Court and pass such further or other orders as may be fit and proper in the facts and circumstances of the case and thus render justice.

¶19

https://www.mhc.tn.gov.in/judis

¶20

1/4

¶21

W.P.No.14338 of 2023

¶22

For Petitioner : Mr.M.Aravind Subramaniam Senior Counsel for Mr.N.Manikandan For Respondents : R1, R2 – No appearance Mr.R.Sreedhar for R3

¶23

ORDER

¶24

The petitioner is a senior citizen aged about 75 years. He has preferred a complaint as against R2 bank in respect of the account maintained by him in that bank. This complaint is pending before the Banking Ombudsman of the Reserve Bank of India from 24.04.2023.

¶25

The receipt of the complaint is not in dispute as it has been acknowledged by the Centralised Receipt and Processing Centre (CRPC) of the Reserve Bank of India on the date of receipt of complaint itself (document placed at page 81 of the compilation accompanying writ affidavit). The Ombudsman of the Reserve Bank of India being a statutory authority has an obligation to address the grievances that are filed in a timely fashion.

¶26

Both R1 and R2 have been served and their descriptions are printed in the cause-list for the last few hearings, including today, but has elicited no response. Neither R1 nor R2 have shown the slightest concern with the notices received, which is unfortunate.

¶27

https://www.mhc.tn.gov.in/judis

¶28

2/4

¶29

W.P.No.14338 of 2023

¶30

In light of the aforesaid, mandamus is issued as prayed

¶31

for, and R1 is directed to issue notice to the petitioner as well as R2, hear them and dispose the petitioner's representation dated 24.04.2023 in accordance with applicable regulations, within a period of four weeks from date of receipt of a copy of this order.

¶32

This writ petition stands disposed in terms of this order.

¶33

No costs. Connected miscellaneous petitions are closed.

¶34

26.03.2024

¶35

Index:Yes/No Neutral Citation:Yes ssm

¶36

¶37

1.Banking Ombudsman, C/o. Reserve Bank of India Fort Glacis, No.16, Rajaji Salai, Fort St.George, Chennai – 600 001.

¶38

2.Standard Chartered Bank, SME Department, No.59, 1^st Floor, Sagas Amar Court, G.N.Chetty Road, T.Nagar, Chennai – 600 017.

¶39

3.M/s. YES Bank

¶40

17/1, LB Road, Arihant Towers, E Park, 6^th Floor, Adyar, Chennai – 600 020.

¶41

https://www.mhc.tn.gov.in/judis

¶42

3/4

¶43

W.P.No.14338 of 2023

DR. ANITA SUMANTH,J.

ssm

W.P.No.14338 of 2023

26.03.2024

https://www.mhc.tn.gov.in/judis

¶49

4/4

Radha Exports (India)Pvt Ltd., v. Reserve Bank of India

Case brief

What is this about?

What did the court decide?

Radha Exports (India)Pvt Ltd., v. Reserve Bank of India

Case brief

What is this about?

What did the court decide?

What the court decided

A compact analysis

Issues for consideration

Statutes considered

Parties & counsel

Coram

Case details

Similar cases

A.Sundarapandian Vs Indian Oil Corporation Limited

P.Babli Vs the General Manager

M.Ramachandran Vs the Secretary

N.Sasikumar Vs the Regional Passport Officer

Sri. v.K.K.Charities Vs State Bank of India

Radhakrishnan Vs State Bank of India