(4) It was stated in the reply that at the outset, the respondent denies each and every statement made by the applicants in the present SA; that applicants have not approached the Tribunal with clean hands; that the borrowers have no bona fide intention to repay the loan amount; that Sh. Jagdeep Singh (applicant No.1) along with Smt. Prabhjit Kaur (applicant No.2) had approached the respondent for availing Home Loan Facility, wherein on 22.04.2017, respondent had sanctioned the Home Loan to applicants to the tune of Rs.27,14,000/-; that to secure the above said loan, applicants had mortgaged the property bearing Plot No.26 A, Tafijalpura, New Friend Enclave, Patiala; that it was agreed by the applicants herein that they shall repay the loan amount as per the terms and conditions of the Loan Agreement dated 08.06.2017; that during the period of Covid 19 Pandemic, applicants had requested for availing moratorium facility, which was accepted by the respondent and considering the request made by applicants, respondent had restructured the loan account and subsequently had generated new Loan Account bearing No.TCHHL0349000100073161; that after restructuring the loan account, applicants were to repay an amount of Rs.26,345/- in 396 equated monthly installments at floating rate of interest @14.80%; that even after availing the moratorium facility from April 2020 to August 2020, applicants failed to repay the loan amount