Based on the recommendations of CIPS, a new sanitation policy was framed, integrating sanitation and security services, in the year 2013 for a period of three years, and the same was approved by the Government vide GO Ms. No. 37 dated 27.11.2014 duly ratifying the action taken by the 2nd respondent-Corporation in calling for tenders and entrusting the work to various agencies. Thereafter, the sanitation policy of the 2nd respondent and Tamil Nadu etc., were studied by the Heads of Departments, including Medical, Health & Family Welfare Department, Telangana State under the Chairmanship of the Principal Secretary to the Government. The participants in the meeting held on 2.4.2016, at the Indian Institute of Family Welfare, Vengalrao Nagar, Hyderabad, were of the view that providing supportive services for patient care in hospitals would result in better and efficient delivery of services; the existing policy should be modified to ensure better services in health facilities; during the course of implementation of the ongoing sanitation policy, certain other short-falls like non-specification of equipment to be used, types of consumables to be used, performance evaluation etc., were identified; and, therefore, the existing policy, ie the policy of sanitation and security services, should be revised and an “Integrated Hospital Facility Management Services”, that incorporated the patient care services component with the previously existing components of sanitation, pest control and security services, should be framed. Thereafter, G.O. Ms. No.9 dated 30.1.2017 was issued by the Government of Telangana. The said GO details the scope of patient care services to include the following:-