The respondent is the mother of one Galla Nagaraju. Her son during his lifetime insured his life with the Government of India, Department of Posts, Rural Postal Services on 4.4.1996 for Rs.25,000/- keeping her as his nominee of that policy. The proposal was accepted on 4.4.1996 and the risk commenced from 4.4.1996 itself. Her son died in Balaji Nursing Home, Madanapalle on 26.5.1996 at 6 p.m. due to cardiac arrest. The death intimation was sent to the Sub-Divisional Inspector (Postal), Madanapalle through the Branch Post Office and also through the Mandal Revenue Officer, Somala. Thereafter, she claimed the amount under the policy sending necessary documents. The respondents did not settle her claim on the ground that the policy was accepted only after the death of the life assured which was intimated to her. Consequently, she filed C.D.No.11 of 1999 on the file of the District Consumer Forum, Chittoor which was allowed on the ground that as per the record the policy came into effect from 4.4.1996 and the life assured died while the policy was in force and the petitioners failed to place any plausible evidence to