Bond dated 02.09.1994 issued in their name got matured. Hence, the petitioners approached the respondent to get the maturity value, but the respondent failed to provide the details. Therefore, on 12.08.2020, they sent a representation to the respondent claiming to give the maturity value of Rs.1,00,000/-. After considering the same, the respondent, on 04.09.2020, sent a reply stating that the respondent withdrew the scheme during the year 2002 itself and the same was informed to the customers. But the petitioners have not received any communication from the respondent regarding the closure of the bond and it is the duty of the respondent to protect its customers by providing genuine details about the closure of the bond if any. Further, the respondent in its reply dated 04.09.2020 has informed the petitioners that “as a customer welfare measure and to ensure your continuous relationship with our bank, we are refunding a sum of Rs.17,023/- (Rupees Seventeen Thousand and Twenty Three only) as an interest upto 31.08.2020 for your RSJB Bond Nos.008369 and 008370” Hence, the petitioners have filed these Writ Petitions with the aforesaid prayer.
