another loan from the City Financial Consumer Finance India Limited. One for Rs.6,38,000/- and another loan for Rs.3,62,000/-. The interest was fixed as 12% and the EMI is to be paid for 180 months. Out of 180 months, the defacto complainant paid 168 EMIs. For a loan of Rs.10,00,000/-, the defacto complainant has made a payment of Rs.20,00,000/-. In the year 2019, the petitioner/A3 private finance company forced the defacto complainant to pay a further sum of Rs.10,00,000/- stating that the petitioner/A3 got the loan assigned to them from A2 and that they increased the rate of interest. The change of rate of interest was not informed to the defacto complainant. The alleged intimation letter was forged, which was not served on the defacto complainant. 15.3% rate of interest was fixed by the petitioner A3 and the change of rate of interest was not informed to the defacto complainant. Only after 14 years, the defacto complainant informed the change in the rate of interest. If informed earlier, the defacto complainant might have pre-closed the loan. Only when 12 EMIs are pending, the defacto complainant was informed that he has to pay Rs.9,00,000/- further.