Notification regarding guides in rajasthan tourism trade(facilitation and regulation)act and rules 2010 dated 22.04.2021

RAJASTHAN GAZETTE Extraordinary Published by Authority Jyaistha 25, Tuesday, Saka 1943- June 15, 2021 DEPARTMENT OF TOURISM NOTIFICATION Jaipur, April 22, 2021 G.S.R.283 .-In exercise of the powers conferred by section 31 of the Rajasthan Tourism Trade (Facilitation and Regulation) Act, 2010 (Act No. 9 of 2010), the State Government hereby makes the following rules to amend the Rajasthan Tourism Trade (Facilitation and Regulation) Rules, 2010 namely:- 1. Short title and commencement.- (1) These rules may be called the Rajasthan Tourism Trade (Facilitation and Regulation) (Amendment) Rules, 2021. (2) They shall come into force with immediate effect. 2.Substitution of rule 4, 5, 6, 7, 8 and 9.- The existing rule 4, 5, 6, 7, 8 and 9 of the Rajasthan Tourism Trade (Facilitation and Regulation) Rules, 2010, herein after referred to as the said rules, shall be substituted by the following, namely:- “4. Educational qualification for Guides.- Any person desiring to be trained and licensed as a Guide must possess the following minimum academic qualification, namely:- (i) For State Level Guide - The candidate must be a graduate from any University established by law in India or must possess three year's diploma in Tourism from any University established by law in India or any institute approved for the purpose by the State Government; (ii) For Local Level Guides - The candidate must have passed Secondary Examination or 10th Examination from a Board of Secondary Education established by law in India: Provided that in case of entrance examination of Local Level Guide Training Course the requirement of above educational qualification of secondary examination shall be relaxed, if any person is having experience of guiding of more than ten years and possesses Identity Card/License issued by the Forest Department/ Department of Archaeology & Museums/other Government enterprise/Department or monuments of historic importance run by private trusts. The verification of such experience shall be done by the concerning local office of the Tourism Department before the applicant appears in the entrance examination. 5. Age for licensing of Guides.- The person seeking admission in entrance examination for admission to State Level or Local Level Guide Training Course must have attained the age of 21 years and must not have attained the age of 50 years on the 1st day of the month of April of the year in which applications for admission in entrance examination for admission to State Level or Local Level Guide Training Course are invited: Provided that the upper age limit shall be 55 years in case of the persons seeking admission in entrance examination of Local Level Guide Training Course if they have experience as specified in proviso to rule 4. 6. Inviting of applications for admission to training of tourist guides.- (1) After determination of number of Guides by the State Government under sub-section (1) of section 8 of the Act, applications for admission to guide training course shall be invited by the Commissioner by advertising in newspaper having wide circulation in the State as well as displayedon the website of the Department of Tourism, Rajasthan. The advertisement shall contain minimum qualification required for Local Level and State Level Guides distinctly as also fee to be charged for training, if found suitable for training. The application form shall be such as may be determined by the Commissioner. The candidate must pay application fee as determined by the Commissioner in manner specified by him. The applications shall be invited through online or offline mode as per the decision of the Commissioner and the applicant shall have to apply accordingly. (2) Those applicants desiring to apply for both State Level and for Local Level Guide training course entrance examination shall have to apply separately for each of these examinations and shall pay separately fee applicable for each of these examinations. (3) All applications received upto the last date notified in the advertisement shall be scrutinized and list of candidates found eligible for undertaking the entrance examination shall be declared and displayed on the notice board and official website of the Department of Tourism and will also be communicated individually by e-mail or such other method as may be decided by the Commissioner to all the candidates found eligible for undertaking the entrance examination. The applicants are expected to check the website of the Department of Tourism from time to time. Non-receipt of e-mail of intimation shall not be entertained. (4) The candidates found eligible for entrance examination shall have to appear in the written examination conducted by the authority authorised by the Commissioner or prescribedauthority. The entrance examination may be conducted online or offline, as per the decision of the authority authorised for conducting entrance examination. (5) The authority authorised to conduct the entrance examination shall, subject to provisions of sub-rule (6), prepare a category wise merit list of candidates on the basis of marks obtained in entrance examination and bonus marks as specified in sub-rule (7), if any. (6) The reservation of seats in guide training course shall be such as may be determined by the State Government, from time to time. If any seats of guide training course reserved for the reserved category candidates remain unfilled, the same shall be filled in from applicants belonging to general or other categories on the basis of merit. Since the selection and training for tourist guides is aimed to prepare them for self-employment, hence there shall be no carry-forward of vacant number of seats. (7) The candidates having educational qualification in any Indian or foreign language shall be awarded bonus marks while preparing merit list for admission to guide training course. Bonus marks shall be awarded as under:- (i) Ten marks for having a degree in an Indian language, listed in the Eighth Schedule of the Constitution of India, granted by the university recognized by the University Grants Commission (UGC)/ equivalent institution/deemed university, (ii) Five marks for having diploma in an Indian language, listed in the Eighth Schedule of the Constitution of India, granted by the university recognized by the University Grants Commission (UGC)/ equivalent institution/deemed university, (iii) Three marks for having certificate in an Indian language, listed in the Eighth Schedule of the Constitution of India, granted by the university recognized by the University Grants Commission (UGC)/ equivalent institution/deemed university, and (iv) Ten marks for degree, five marks for diploma and three marks for certificate in a foreign language granted by a registered institute running courses in foreign languages for at least last 10 years or approved or recommended by the University (8) The candidates who are selected finally for admission to training as a guide on the basis of marks obtained in entrance examination and bonus marks, if any, shall submit an application in Form C, along with fee specified for training. The candidates selected for the training have to undergo training for the duration as decided by the Department of Tourism, Rajasthan. (9) The training for the Local Level Guides shall be arranged locally by the authority authorised by the Commissioner and the training for the State Level Guides shall be arranged at Jaipur and/ or major cities in the State under the overall control and supervision of the Additional Director Administration/Development, Department of Tourism who shall also be the prescribed authority as defined in clause (o) of section 2 of the Act for the purpose of licensing of State Level Guides. 7. Relaxation in age, educational qualification and training.- (1) Notwithstanding anything contained in these rules, theCommissioner may, if he is satisfied that the incumbent seeking license has sufficient experience for Guiding the Tourists and is fit to take assignments as a Guide and needs to be licensed, grant relaxation from the maximum age and training course in the manner as specified in sub-rule (2) and issue Guide License in Form D-I or Form D-II, as the case may be. (2) The relaxation from the maximum age and training course may be granted by the Commissioner to the following persons for grant of Guide License, namely:- (a) Retired Gazetted Officers of the Department of Tourism; (b) Retired Non-Gazetted officials of the Department of Tourism; or (c) Retired members of the Armed Forces of the Union: Provided that persons falling under clause (a) shall be eligible for such relaxation for a license as a State Level Guide and those falling under clause (b) and (c) thereof shall be eligible for such relaxation for a license as a Local Level Guide who may be required to be imparted short training before issuing them licenses. Provided further that relaxation shall be given to only those candidates who seek such relaxation within two years from the date of their retirement. (3) The relaxation from educational qualification shall be granted only to the person specified in proviso to rule 4. 8. Training of Local Level Guides.- (1) Whenever a candidate is selected for training as a Local Level Guide, the Department of Tourism shall impart training to him in order to equip him with the information and knowledge for the vocation of a Local Level Guide in accordance with the syllabus of training as specified in sub-rule (2). The training shall be imparted by such instructors and officers of the Department of Tourism or other departments of the State as the Commissioner may determine in this behalf, from time to time. (2) The syllabus for training course of Local Level Guides shall be as follows, namely:- Syllabus for Training of Local Level Guides 1. History of Rajasthan (two lectures). 2. Overview of various religions of India. 3. Art, culture and various traditions of Rajasthan (two lectures). 4. Fairs & festivals of Rajasthan. 5. Dance & Music of Rajasthan. 6. Architecture of Rajasthan, temple architecture (two lectures). 7. Information on local monuments (four lectures). 8. Wild life, flora & fauna of Rajasthan. 9. Important tourist destinations of Rajasthan (two lectures). 10. Youth tourism, Adventure tourism, Eco-tourism, Pilgrim tourism, Responsible tourism (two lectures). 11. Yoga & Meditation. 12. Heritage Hotels & their contribution to Rajasthan Tourism. 13. Transport facilities, hotels, cuisine. 14. How to book, confirm air/rail/bus tickets. 15. Visa, passport, foreign exchange formalities. 16. How to be a good Guide (two lectures). 17. Basic manners and etiquettes towards tourists especially women and children. 18. How to draw up tour programme 19. How to conduct sightseeing (three lectures). 20. Local Handicrafts, merits & demerits of taking tourists for shopping. 21. Covid-19, Disaster management, Search & Rescue Operations, Swacchh Bharat Abhiyan 22. Tourist Assistance Force (3) This syllabus may be revised by the Department of Tourism, from time to time, as per requirement of Tourism Trade. (4) The training course for Local Level Guide shall be for a duration of minimum 48 hours with mandatory attendance of 80% for all the trainees. (5) During or at the completion of the training where it may appear to the officer in-charge of the training course that certain candidates are deficient as to the required knowledge and information with respect to a particular field covered under the training course and when this fact is brought to the notice of the Commissioner and he is of the opinion that required knowledge is essential for those candidates before taking up the vocation as a Guide and a further boosting of their knowledge will be an added advantage, in such a situation, the training may be extended suitably by the Commissioner in regard to such candidates. (6) Ordinarily, the training shall be imparted by the officers of the Department of Tourism but, where necessary, officers from other departments of the State may also be associated who may be having special knowledge in any particular specialized field. Eminent educationists such as Professors, Lecturers and other Specialists, Experts from required field may also be invited for delivering lectures and imparting training to the trainee Guides. (7) Where it may appear to the Commissioner that practical training or on the spot training is necessary for Local Level Guides, he may direct for the same before licensing them as Local Level Guide. (8) Every applicant will have to complete the training to the satisfaction of the officer in- charge who will issue a training completion certificate in the format prescribed by the Prescribed Authority. 9. Training of State Level Guides.- (1) Whenever a candidate is selected for training as a State Level Guide, the Department of Tourism shall impart training to him in order to equip him with all information and knowledge for the vocation of a State Level Guide in accordance with the syllabus of training as specified in sub-rule (2). (2) The syllabus for training course of State Level Guide shall be as follows, namely :- Syllabus for Training of State Level Guides 1. History of India and the State. 2. Achievements of the State in the field of Technology and Industrialization. 3. Development of the State with special reference to tourism sector. 4. Major religions of India,- (a) Hinduism (b) Islam (c) Christianity (d) Sikhism (e) Buddhism (f) Jainism (g) Zoroastrianism 5. Art, culture and popular traditions in the State. 6. Archaeology of the State. 7. Dances of the State. 8. Architecture of the State. 9. Music of the State. 10. Wild life of the State, Flora and Fauna, Wild Life Sanctuaries & National Parks. 11. Tourist Reception Centers/ Information Bureaus within and outside State. 12. Youth Tourism/Adventure Tourism, Trekking and other activities in the State. 13. Handicrafts of the State. 14. Shopping in the State. 15. Working knowledge of items 5-14 above in context of India. 16. Role and Activities of Tourism Department,- (a) Marketing & Promotion (c) Schemes and Projects (d) Public relations, Media relations (e) Hospitality (f) Interaction of Travel Trade (g) Tourist Assistance Force and Guiding Services (h) New Tourism Policy 2020 17. Surface Transportation in the State,- (a) Indian Railways (b) Approved Tourist Transport Operators (d) Indian Association of Tour Operators (IATO). 18. Rajasthan Tourism Development Corporation/Rajasthan State Hotel Corporation Limited. 19. Palace on Wheels. 20. Cuisines of the State. 21. Yoga, Meditation and Wellness Tourism. 22. Hotel accommodation in the State,- (a) Approved Hotels, Heritage Hotels, Star Hotels, (b) Classification of Hotels, (d) Forest lodges and other Rest Houses, (e) Dharamshalas, guest houses & other accommodation, and (f) Knowledge of online booking, Homestay facilities. 23. Travel agents, tour operators, excursion agents and safari operators of the State. 24. How to draw up tour programs/itineraries and book services online. 25. Practical Training about- (a) the art of conducting sight-seeing, (b) how to be a good Guide, and (c) sight-seeing tours of selected places in the State. 26. Covid-19, Disaster Management, Search & Rescue operations, Swacchh Bharat Abhiyan. (3) This syllabus may be revised by the Department of Tourism, from time to time, as per requirement of Tourism Trade. (4) The training course shall be for a duration of minimum 60 hours with mandatory attendance of 80% for all the trainees. (5) The training of State Level Guides may, besides class room lectures, encompass tour programme of important tourist destinations in the State where on the spot training will be imparted to the trainees by trainers, departmental officers, acting experienced Guides with special emphasis on important land marks, heritage sites including monuments as also on eco-tourism, wild life safari etc. which may be a practical training for trainees. (6) All expenses of outdoor training, if any, shall be borne by the trainees themselves. However, the Department of Tourism shall coordinate the tour for training to ensure economy in the matters of travel, boarding and lodging at various places and locations. (7) During the training of trainees for State Level Guides, lectures of persons of eminence in specific fields relevant to training viz- Administrators, Professors, Readers, Lecturers, Experts in specialized fields relevant for tourism may also be arranged by the Department. (8) Group discussions may also be organized frequently to inculcate understanding among trainees and to build confidence in them for interaction with a group of people/tourists. (9) Every applicant will have to complete the training to the satisfaction of the officer in- charge who will issue a training completion certificate in the format prescribed by the Prescribed Authority. 9A. Application for licensing as a Guide.- (1) On successful completion of training by the trainees, they shall be declared eligible to be licensed as Guides. (2) All those persons who are eligible to be licensed under sub-rule (1) may apply for license to the Additional Director (Administration/Development), Tourism Department, Rajasthan in Form C-I for State Level Guide license or to the concerned prescribed authority in Form C-II for Local Level Guide, alongwith proof of payment of license fee as may be determined by the Commissioner, from time to time and police verification of good conduct and character from the local police station in whose jurisdiction the candidate is residing. Without police verification, the candidate shall not be considered for issuance of Guide ID cum License card. (3) After receipt of application in C-I or C-II, the prescribed authority shall issue Guide ID cum License card in Form D-I to State Level Guides and in D-II to Local Level Guides. (4) The Guide ID cum License card issued under sub-rule (3) shall remain valid for a period of two years which may be renewed as per rules, if applied for, within 3 months of expiry of validity after paying renewal fee as determined by the Commissioner Tourism for State Level and Local Level Guide. Beyond that it may be renewed on payment of additional renewal fee for the delay as determined by the Commissioner Tourism for both categories of Guides and subject to general conditions laid down for all the Guides. During the pendency of renewal, the prescribed authority shall issue a certificate in Form-D-III. (5) Every State Level Guide shall communicate to the Tourist Reception Centre/Tourist Information Bureau and the concerned prescribed authority his principal place of working and mobile contact number and shall also inform about his activities to the nearest tourist information bureau or tourist reception centre in the State wherever he operates. Any change in the address and telephone number shall be communicated to the concerned authorities and officers of the Department of Tourism, Rajasthan. (6) Any failure on the part of the State level Guide to comply with the aforesaid condition shall make him liable for cancellation of Guide ID cum License card: Provided that before ordering for cancellation of certificate and identity card for any such lapse, the prescribed authority shall afford opportunity of hearing to the concerned Guide and where the explanation offered by him appears to be satisfactory, the purported action may not be taken. (7) All Guide ID cum License cards that have been issued by the Department of Tourism to persons as State Level Guides or as Local Level Guides before the commencement of these rules shall hold good and remain valid for their validity period and shall be deemed to have been issued under these rules but shall, however, be subject to renewal as per these rules and all such Guides shall, from the date of commencement of these rules, be governed by the provisions of these rules. (8) Commissioner Tourism under these rules shall be competent to issue directions, from time to time, with regard to all matters related to selection of guides, their training, prescribing fee and issue of license.” 3.Amendment of Form C.- In Form C appended to the said rules, for the existing expression “[See rule 4(1)]”, the expression “[See rule 6(8)]” shall be substituted. 4.Amendment of Form C-I.- In Form C-I appended to the said rules, for the existing expression “[See rule 9(2)]”, the expression “[See rule 9A(2)]” shall be substituted. 5.Amendment of Form C-II.- In Form C-II appended to the said rules, for the existing expression “[See rule 9(2)]”, the expression “[See rule 9A(2)]” shall be substituted. 6.Amendment of Form D-I.- In Form D-I appended to the said rules, for the existing expression “[See rule 9(3)]”, the expression “[See rule 9A(3)]” shall be substituted. 7.Amendment of Form D-II.- In Form D-II appended to the said rules, for the existing expression “[See rule 9(3)]”, the expression “[See rule 9A(3)]” shall be substituted. 8.Amendment of Form D-III.- In Form D-III appended to the said rules, for the existing expression “[See rule 9(4)]”, the expression “[See rule 9A(4)]” shall be substituted. By Order and in the name of the Governor, Gayatri Rathore, Principal Secretary to the Government.