C.a.George v. the Assistant Executive Engineer, Water
Case brief
What is this about?
Consumer dispute regarding water charges. Consumer Forum previously canceled a bill demanding high average consumption charges. Petitioner approached High Court after revised bill retained high rates for earlier period. Court treated petitioners representation as a complaint under Regulations and directed authorities to dispose with hearing, preventing disconnection.
What did the court decide?
Directed Executive Engineer to dispose of complaint within two months with hearing; no further coercive steps until then; interim payment of Rs.4000 adjusted against final demand.