(2) It was stated in the application that applicants had availed a Term Loan of Rs. 75 Lacs on 13.01.2022 for purchase the House in which applicant Nos. 1 & 2 are the borrowers and applicant No.3 had mortgaged her property i.e., all part and parcel of immovable property/house cum Plot No.32 bearing MC No. B-28-891/P.M/32-P measuring 155 sq. yards situated at Village Jawaddi, Hadbast No.160, locality known as New Punjab Mata Nagar, Tehsil & District Ludhiana as per Sale Deed bearing vasika No. 202122/101/1/14941 dated 21.01.2022; that applicants were paying the loan installments without being any fault as there was no dispute with the bank being a long time customer from the past many years; that due to huge loss in the business, the account of the applicants became irregular and due to this reason, applicants could not pay the installments to the respondent on time; that thereafter, respondent has wrongly classified the account of applicants as NPA on 20.07.2024; that on 16.10.2024 the Official of the respondent came at the residential address of the applicants and pasted notice under Section 13(4) of the Act, which was not served upon applicants and applicant No.1 immediately approached the respondent to know that the actual fate and outstanding amount of the loan account but no one paid any heed towards the request of the applicants; that applicant No.1 again approached the respondent to get solution of the problem faced by applicants and applicant No.1 came to know that the respondent had also issued notice under Section 13(2) of the Act dated 05.08.2024, which was never served upon applicants; that on the basis of wrong declaration of account as NPA, respondent had issued demand notice under Section 13(2) of the Act; that after issuance of the unserved notices under Section 13(2) & 13(4) of the Act, applicants had again approached the respondent and disclosed their bad conditions due to huge loss in the business and requested the Officials of the respondents to give some breathing time to deposit the amount but the officials of the respondent had not adhered the request of the