Mehraj Alam v. SBI Cards and Payment Services Ltd. & Ors.
Case brief
What is this about?
Delhi High Court, W.P.(C) 9988/2024, decided 07.05.2026 by Jasmeet Singh, J. Keywords: unauthorised credit card transactions after wallet theft abroad; stolen wallet Paris; SBI Cards and Payment Services Ltd.; maintainability of banking complaint dismissed by Respondent No. 3; certiorari under Article 226; RBI Circular RBI/2017-18/15 DBR.No.Leg.BC.78/09.07.005/2017-18 dated 06.07.2017; personal hearing and speaking order directed; 8-week compliance timeline; petitioner Mehraj Alam; disputed transactions Rs. 1,17,662.78/-; refund claim Rs. 1,32,956.22/- not decided.
What did the court decide?
Order dated 24.06.2024 set aside; Respondent Nos. 2 and 3 (whose counsel conceded readiness to reconsider) directed to reconsider the petitioner's complaint, afford a personal hearing and pass a speaking order within 8 weeks. Prayers for refund of Rs. 1,32,956.22/-, compensation and enforcement of the RBI circular were not decided.