Rajiv Goil v. Reserve Bank of India & Anr.
Case brief
What is this about?
Credit card fraud; unauthorised transactions Rs. 12,26,690/-; ICICI Bank credit card; impersonation call after hotel booking; card member dispute form rejected (3D secure pin, CVV); Banking Ombudsman adjudication directed within 4 weeks; Reserve Bank of India; CIBIL score / credit bureau entries deferred; coercive recovery action; compensation Rs. 5,00,000 sought; Article 226 Constitution of India; Delhi High Court; Jasmeet Singh, J.; W.P.(C) 8395/2026; CM APPL. 39396/2026.
What did the court decide?
Petition disposed of by directing the Banking Ombudsman under Respondent No. 1 to adjudicate the petitioner's complaint in accordance with law, expeditiously and not later than 4 weeks from communication of the order; petitioner at liberty to approach a court of competent jurisdiction if aggrieved; CIBIL score issue deferred until after adjudication of the complaint; CM APPL. 39396/2026 allowed subject to all just exceptions.